▶ 調査レポート

電話会社のカスタマーエクスペリエンス管理の世界市場：市場規模・現状・予測
• 英文タイトル：Global Telco Customer Experience Management Market Size, Status and Forecast 2019-2025

QYResearchが調査・発行した産業分析レポートです。電話会社のカスタマーエクスペリエンス管理の世界市場：市場規模・現状・予測 / Global Telco Customer Experience Management Market Size, Status and Forecast 2019-2025 / QYR9ST05344資料のイメージです。• レポートコード：QYR9ST05344
• 出版社/出版日：QYResearch / 2019年9月2日
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• レポート形態：英文、PDF、94ページ
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レポート概要
※当調査レポートでは、電話会社のカスタマーエクスペリエンス管理の世界市場について調査・分析し、電話会社のカスタマーエクスペリエンス管理の世界市場規模、市場動向、主要企業別マーケットシェア、主要地域別市場規模、企業プロフィールなどの情報をまとめました。また、セグメント分析では、種類別（OTT、バンキング、小売）、用途別（大企業、中小企業）、地域別（北米、ヨーロッパ、中国、日本国内、東南アジア、インド、中南米）に区分して市場規模を算出しました。


・レポートの概要
・世界の電話会社のカスタマーエクスペリエンス管理市場動向
・主要企業別マーケットシェア
・電話会社のカスタマーエクスペリエンス管理の種類別市場規模2014-2019
（OTT、バンキング、小売）
・電話会社のカスタマーエクスペリエンス管理の用途別市場規模2014-2019
（大企業、中小企業）
・電話会社のカスタマーエクスペリエンス管理の北米市場：主要企業・種類別/用途別市場規模
・電話会社のカスタマーエクスペリエンス管理のヨーロッパ市場：主要企業・種類別/用途別市場規模
・電話会社のカスタマーエクスペリエンス管理の中国市場：主要企業・種類別/用途別市場規模
・電話会社のカスタマーエクスペリエンス管理の日本国内市場：主要企業・種類別/用途別市場規模
・電話会社のカスタマーエクスペリエンス管理の東南アジア市場：主要企業・種類別/用途別市場規模
・電話会社のカスタマーエクスペリエンス管理のインド市場：主要企業・種類別/用途別市場規模
・電話会社のカスタマーエクスペリエンス管理の中南米市場：主要企業・種類別/用途別市場規模
・主要企業のプロフィール
（Nuance、mPhasis、Tieto、Wipro、Tech Mahindra、IBM、Huawei、ChatterPlug、ClickFox、InMoment）
・電話会社のカスタマーエクスペリエンス管理の市場規模予測2019-2025
（種類別、用途別、地域別市場予測）
・アナリストの観点・結論
...

This research report is a comprehensive guide through the complex world of telco customer experience management. It looks at emerging trends in the industry and considers key growth opportunities for telcos to differentiate themselves in this hyper connected world.In 2018, the global Telco Customer Experience Management market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Telco Customer Experience Management status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Telco Customer Experience Management development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

The key players covered in this study
Nuance
mPhasis
Tieto
Wipro
Tech Mahindra
IBM
Huawei
ChatterPlug
ClickFox
InMoment

Market segment by Type, the product can be split into
OTT
Banking
Retail

Market segment by Application, split into
Large Enterprise
Small Companies

Market segment by Regions/Countries, this report covers
North America
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Telco Customer Experience Management status, future forecast, growth opportunity, key market and key players.
To present the Telco Customer Experience Management development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Telco Customer Experience Management are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

レポート目次

Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered
1.4 Market Analysis by Type
1.4.1 Global Telco Customer Experience Management Market Size Growth Rate by Type (2014-2025)
1.4.2 OTT
1.4.3 Banking
1.4.4 Retail
1.5 Market by Application
1.5.1 Global Telco Customer Experience Management Market Share by Application (2019-2025)
1.5.2 Large Enterprise
1.5.3 Small Companies
1.6 Study Objectives
1.7 Years Considered

2 Global Growth Trends
2.1 Telco Customer Experience Management Market Size
2.2 Telco Customer Experience Management Growth Trends by Regions
2.2.1 Telco Customer Experience Management Market Size by Regions (2019-2025)
2.2.2 Telco Customer Experience Management Market Share by Regions (2014-2019)
2.3 Industry Trends
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter’s Five Forces Analysis

3 Market Share by Key Players
3.1 Telco Customer Experience Management Market Size by by Players
3.1.1 Global Telco Customer Experience Management Revenue by by Players (2014-2019)
3.1.2 Global Telco Customer Experience Management Revenue Market Share by by Players (2014-2019)
3.1.3 Global Telco Customer Experience Management Market Concentration Ratio (CR5 and HHI)
3.2 Telco Customer Experience Management Key Players Head office and Area Served
3.3 Key Players Telco Customer Experience Management Product/Solution/Service
3.4 Date of Enter into Telco Customer Experience Management Market
3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application
4.1 Global Telco Customer Experience Management Market Size by Type (2014-2019)
4.2 Global Telco Customer Experience Management Market Size by Application (2014-2019)

5 North America
5.1 North America Telco Customer Experience Management Market Size (2014-2019)
5.2 Telco Customer Experience Management Key Players in North America
5.3 North America Telco Customer Experience Management Market Size by Type
5.4 North America Telco Customer Experience Management Market Size by Application

6 Europe
6.1 Europe Telco Customer Experience Management Market Size (2014-2019)
6.2 Telco Customer Experience Management Key Players in Europe
6.3 Europe Telco Customer Experience Management Market Size by Type
6.4 Europe Telco Customer Experience Management Market Size by Application

7 China
7.1 China Telco Customer Experience Management Market Size (2014-2019)
7.2 Telco Customer Experience Management Key Players in China
7.3 China Telco Customer Experience Management Market Size by Type
7.4 China Telco Customer Experience Management Market Size by Application

8 Japan
8.1 Japan Telco Customer Experience Management Market Size (2014-2019)
8.2 Telco Customer Experience Management Key Players in Japan
8.3 Japan Telco Customer Experience Management Market Size by Type
8.4 Japan Telco Customer Experience Management Market Size by Application

9 Southeast Asia
9.1 Southeast Asia Telco Customer Experience Management Market Size (2014-2019)
9.2 Telco Customer Experience Management Key Players in Southeast Asia
9.3 Southeast Asia Telco Customer Experience Management Market Size by Type
9.4 Southeast Asia Telco Customer Experience Management Market Size by Application

10 India
10.1 India Telco Customer Experience Management Market Size (2014-2019)
10.2 Telco Customer Experience Management Key Players in India
10.3 India Telco Customer Experience Management Market Size by Type
10.4 India Telco Customer Experience Management Market Size by Application

11 Central & South America
11.1 Central & South America Telco Customer Experience Management Market Size (2014-2019)
11.2 Telco Customer Experience Management Key Players in Central & South America
11.3 Central & South America Telco Customer Experience Management Market Size by Type
11.4 Central & South America Telco Customer Experience Management Market Size by Application

12 International Players Profiles
12.1 Nuance
12.1.1 Nuance Company Details
12.1.2 Company Description and Business Overview
12.1.3 Telco Customer Experience Management Introduction
12.1.4 Nuance Revenue in Telco Customer Experience Management Business (2014-2019))
12.1.5 Nuance Recent Development
12.2 mPhasis
12.2.1 mPhasis Company Details
12.2.2 Company Description and Business Overview
12.2.3 Telco Customer Experience Management Introduction
12.2.4 mPhasis Revenue in Telco Customer Experience Management Business (2014-2019)
12.2.5 mPhasis Recent Development
12.3 Tieto
12.3.1 Tieto Company Details
12.3.2 Company Description and Business Overview
12.3.3 Telco Customer Experience Management Introduction
12.3.4 Tieto Revenue in Telco Customer Experience Management Business (2014-2019)
12.3.5 Tieto Recent Development
12.4 Wipro
12.4.1 Wipro Company Details
12.4.2 Company Description and Business Overview
12.4.3 Telco Customer Experience Management Introduction
12.4.4 Wipro Revenue in Telco Customer Experience Management Business (2014-2019)
12.4.5 Wipro Recent Development
12.5 Tech Mahindra
12.5.1 Tech Mahindra Company Details
12.5.2 Company Description and Business Overview
12.5.3 Telco Customer Experience Management Introduction
12.5.4 Tech Mahindra Revenue in Telco Customer Experience Management Business (2014-2019)
12.5.5 Tech Mahindra Recent Development
12.6 IBM
12.6.1 IBM Company Details
12.6.2 Company Description and Business Overview
12.6.3 Telco Customer Experience Management Introduction
12.6.4 IBM Revenue in Telco Customer Experience Management Business (2014-2019)
12.6.5 IBM Recent Development
12.7 Huawei
12.7.1 Huawei Company Details
12.7.2 Company Description and Business Overview
12.7.3 Telco Customer Experience Management Introduction
12.7.4 Huawei Revenue in Telco Customer Experience Management Business (2014-2019)
12.7.5 Huawei Recent Development
12.8 ChatterPlug
12.8.1 ChatterPlug Company Details
12.8.2 Company Description and Business Overview
12.8.3 Telco Customer Experience Management Introduction
12.8.4 ChatterPlug Revenue in Telco Customer Experience Management Business (2014-2019)
12.8.5 ChatterPlug Recent Development
12.9 ClickFox
12.9.1 ClickFox Company Details
12.9.2 Company Description and Business Overview
12.9.3 Telco Customer Experience Management Introduction
12.9.4 ClickFox Revenue in Telco Customer Experience Management Business (2014-2019)
12.9.5 ClickFox Recent Development
12.10 InMoment
12.10.1 InMoment Company Details
12.10.2 Company Description and Business Overview
12.10.3 Telco Customer Experience Management Introduction
12.10.4 InMoment Revenue in Telco Customer Experience Management Business (2014-2019)
12.10.5 InMoment Recent Development

13 Market Forecast 2019-2025
13.1 Market Size Forecast by Product (2019-2025)
13.2 Market Size Forecast by Application (2019-2025)
13.3 Market Size Forecast by Regions
13.4 North America
13.5 Europe
13.6 China
13.7 Japan
13.8 Southeast Asia
13.9 India
13.10 Central & South America

14 Analyst’s Viewpoints/Conclusions

15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.1.1 Research Programs/Design
15.1.1.2 Market Size Estimation
15.1.1.3 Market Breakdown and Data Triangulation
15.1.2 Data Source
15.1.2.1 Secondary Sources
15.1.2.2 Primary Sources
15.2 Disclaimer
15.3 Author Details

List of Tables and Figures

Table Telco Customer Experience Management Key Market Segments
Table Key Players Telco Customer Experience Management Covered
Table Global Telco Customer Experience Management Market Size Growth Rate by Type 2018-2025 (Million US$)
Figuer OTT Figures
Table Key Players of OTT
Figuer Banking Figures
Table Key Players of Banking
Figuer Retail Figures
Table Key Players of Retail
Table Global Telco Customer Experience Management Market Size Growth by Application 2019-2025 (Million US$)
Figure Global Telco Customer Experience Management Market Share by Application in 2018 & 2025
Figure Large Enterprise Case Studies
Figure Small Companies Case Studies
Figure Telco Customer Experience Management Report Years Considered
Figure Global Telco Customer Experience Management Market Size and Growth Rate 2014-2025 (Million US$)
Table Global Telco Customer Experience Management Market Size by Regions 2019-2025 (Million US$)
Table Global Telco Customer Experience Management Market Size by Regions 2019-2025 (Million US$)
Table Global Telco Customer Experience Management Market Share by Regions 2014-2019
Figure Global Telco Customer Experience Management Market Share by Regions 2014-2019
Figure Global Telco Customer Experience Management Market Share by Regions in 2018
Table Market Top Trends
Table Key Drivers: Impact Analysis (2019-2025)
Table Key Challenges
Figure PORTER'S FIVE FORCES ANALYSIS
Table Global Telco Customer Experience Management Revenue by by Players (2014-2019) (Million US$)
Table Global Telco Customer Experience Management Market Share by by Players (2014-2019)
Figure Global Telco Customer Experience Management Market Share by by Players in 2018
Table Global Telco Customer Experience Management by Players Market Concentration Ratio (CR5 and HHI)
Table Key Players Head office and Area Served
Table Key Players Telco Customer Experience Management Product/Solution/Service
Table Date of Enter into Telco Customer Experience Management Market
Table Mergers & Acquisitions, Expansion Plans
Table Global Telco Customer Experience Management Market Size by Type (2014-2019) (Million US$)
Table Global Telco Customer Experience Management Market Size Share by Type (2014-2019)
Figure Global Telco Customer Experience Management Market Size Market Share by Type (2014-2019)
Table Global Telco Customer Experience Management Market Size by Application (2014-2019) (Million US$)
Table Global Telco Customer Experience Management Market Size Share by Application (2014-2019)
Figure Global Telco Customer Experience Management Market Size Market Share by Application (2014-2019)
Figure Global Telco Customer Experience Management Revenue Market Share by Application in 2018
Figure North America Telco Customer Experience Management Market Size 2014-2019 (Million US$)
Table North America Key Players Telco Customer Experience Management Revenue (2018-2019) (Million US$)
Table North America Key Players Telco Customer Experience Management Market Share (2018-2019)
Table North America Telco Customer Experience Management Market Size by Type 2014-2019 (Million US$)
Table North America Telco Customer Experience Management Market Share by Type 2014-2019
Table North America Telco Customer Experience Management Market Size by Application 2014-2019 (Million US$)
Table North America Telco Customer Experience Management Market Share by Application 2014-2019
Figure Europe Telco Customer Experience Management Market Size 2014-2019 (Million US$)
Table Europe Key Players Telco Customer Experience Management Revenue (2018-2019) (Million US$)
Table Europe Key Players Telco Customer Experience Management Market Share (2018-2019)
Table Europe Telco Customer Experience Management Market Size by Type 2014-2019 (Million US$)
Table Europe Telco Customer Experience Management Market Share by Type 2014-2019
Table Europe Telco Customer Experience Management Market Size by Application 2014-2019 (Million US$)
Table Europe Telco Customer Experience Management Market Share by Application 2014-2019
Figure China Telco Customer Experience Management Market Size 2014-2019 (Million US$)
Table China Key Players Telco Customer Experience Management Revenue (2018-2019) (Million US$)
Table China Key Players Telco Customer Experience Management Market Share (2018-2019)
Table China Telco Customer Experience Management Market Size by Type 2014-2019 (Million US$)
Table China Telco Customer Experience Management Market Share by Type 2014-2019
Table China Telco Customer Experience Management Market Size by Application 2014-2019 (Million US$)
Table China Telco Customer Experience Management Market Share by Application 2014-2019
Figure Japan Telco Customer Experience Management Market Size 2014-2019 (Million US$)
Table Japan Key Players Telco Customer Experience Management Revenue (2018-2019) (Million US$)
Table Japan Key Players Telco Customer Experience Management Market Share (2018-2019)
Table Japan Telco Customer Experience Management Market Size by Type 2014-2019 (Million US$)
Table Japan Telco Customer Experience Management Market Share by Type 2014-2019
Table Japan Telco Customer Experience Management Market Size by Application 2014-2019 (Million US$)
Table Japan Telco Customer Experience Management Market Share by Application 2014-2019
Figure Southeast Asia Telco Customer Experience Management Market Size 2014-2019 (Million US$)
Table Southeast Asia Key Players Telco Customer Experience Management Revenue (2018-2019) (Million US$)
Table Southeast Asia Key Players Telco Customer Experience Management Market Share (2018-2019)
Table Southeast Asia Telco Customer Experience Management Market Size by Type 2014-2019 (Million US$)
Table Southeast Asia Telco Customer Experience Management Market Share by Type 2014-2019
Table Southeast Asia Telco Customer Experience Management Market Size by Application 2014-2019 (Million US$)
Table Southeast Asia Telco Customer Experience Management Market Share by Application 2014-2019
Figure India Telco Customer Experience Management Market Size 2014-2019 (Million US$)
Table India Key Players Telco Customer Experience Management Revenue (2018-2019) (Million US$)
Table India Key Players Telco Customer Experience Management Market Share (2018-2019)
Table India Telco Customer Experience Management Market Size by Type 2014-2019 (Million US$)
Table India Telco Customer Experience Management Market Share by Type 2014-2019
Table India Telco Customer Experience Management Market Size by Application 2014-2019 (Million US$)
Table India Telco Customer Experience Management Market Share by Application 2014-2019
Figure Central & South America Telco Customer Experience Management Market Size 2014-2019 (Million US$)
Table Central & South America Key Players Telco Customer Experience Management Revenue (2018-2019) (Million US$)
Table Central & South America Key Players Telco Customer Experience Management Market Share (2018-2019)
Table Central & South America Telco Customer Experience Management Market Size by Type 2014-2019 (Million US$)
Table Central & South America Telco Customer Experience Management Market Share by Type 2014-2019
Table Central & South America Telco Customer Experience Management Market Size by Application 2014-2019 (Million US$)
Table Central & South America Telco Customer Experience Management Market Share by Application 2014-2019
Table Nuance Company Details
Table Nuance Revenue in Telco Customer Experience Management Business 2014-2019 (Million US$)
Figure Nuance Revenue Growth Rate in Telco Customer Experience Management Business (2014-2019)
Table Nuance Recent Development
Table mPhasis Company Details
Table mPhasis Revenue in Telco Customer Experience Management Business 2014-2019 (Million US$)
Figure mPhasis Revenue Growth Rate in Telco Customer Experience Management Business (2014-2019)
Table mPhasis Recent Development
Table Tieto Company Details
Table Tieto Revenue in Telco Customer Experience Management Business 2014-2019 (Million US$)
Figure Tieto Revenue Growth Rate in Telco Customer Experience Management Business (2014-2019)
Table Tieto Recent Development
Table Wipro Company Details
Table Wipro Revenue in Telco Customer Experience Management Business 2014-2019 (Million US$)
Figure Wipro Revenue Growth Rate in Telco Customer Experience Management Business (2014-2019)
Table Wipro Recent Development
Table Tech Mahindra Company Details
Table Tech Mahindra Revenue in Telco Customer Experience Management Business 2014-2019 (Million US$)
Figure Tech Mahindra Revenue Growth Rate in Telco Customer Experience Management Business (2014-2019)
Table Tech Mahindra Recent Development
Table IBM Company Details
Table IBM Revenue in Telco Customer Experience Management Business 2014-2019 (Million US$)
Figure IBM Revenue Growth Rate in Telco Customer Experience Management Business (2014-2019)
Table IBM Recent Development
Table Huawei Company Details
Table Huawei Revenue in Telco Customer Experience Management Business 2014-2019 (Million US$)
Figure Huawei Revenue Growth Rate in Telco Customer Experience Management Business (2014-2019)
Table Huawei Recent Development
Table ChatterPlug Company Details
Table ChatterPlug Revenue in Telco Customer Experience Management Business 2014-2019 (Million US$)
Figure ChatterPlug Revenue Growth Rate in Telco Customer Experience Management Business (2014-2019)
Table ChatterPlug Recent Development
Table ClickFox Company Details
Table ClickFox Revenue in Telco Customer Experience Management Business 2014-2019 (Million US$)
Figure ClickFox Revenue Growth Rate in Telco Customer Experience Management Business (2014-2019)
Table ClickFox Recent Development
Table InMoment Company Details
Table InMoment Revenue in Telco Customer Experience Management Business 2014-2019 (Million US$)
Figure InMoment Revenue Growth Rate in Telco Customer Experience Management Business (2014-2019)
Table InMoment Recent Development
Table Global Telco Customer Experience Management Market Size by Regions (Million US$) 2019-2025
Figure Global Telco Customer Experience Management Market Size Share by Regions (2019-2025)
Figure Global Telco Customer Experience Management Market Size Share by Regions in 2025
Figure North America Telco Customer Experience Management Market Size Forecast (2019-2025)(Million USD)
Figure Europe Telco Customer Experience Management Market Size Forecast (2019-2025)(Million USD)
Figure China Telco Customer Experience Management Market Size Forecast (2019-2025)(Million USD)
Figure Japan Telco Customer Experience Management Market Size Forecast (2019-2025)(Million USD)
Figure Southeast Asia Telco Customer Experience Management Market Size Forecast (2019-2025)(Million USD)
Figure India Telco Customer Experience Management Market Size Forecast (2019-2025)(Million USD)
Figure Central & South America Telco Customer Experience Management Market Size Forecast (2019-2025)(Million USD)
Table Global Telco Customer Experience Management Market Size by Product (2019-2025) (Million US$)
Figure Global Telco Customer Experience Management Market Size by Product (2019-2025)
Figure Global Telco Customer Experience Management Market Size by Product in 2025
Table Global Telco Customer Experience Management Market Size by Application (2019-2025) (Million US$)
Figure Global Telco Customer Experience Management Market Size by Application (2019-2025)
Figure Global Telco Customer Experience Management Market Size by Application in 2025
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources

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    Global Subscription and Billing Management Market Size, Status and Forecast 2019-2025
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